TOP LINE RESULTS:
PERFORMANCE RESEARCH-SURVEY SAMPLING 2010 OLYMPIC VIEWERSHIP STUDY
With the Vancouver Games earning high marks by the
press for unanticipated and possibly unexplainable success, a
study of Olympic viewers by Performance Research and Survey Sampling
International settles the score even further.
The "Big Three" continue to dominate awareness
of Olympic sponsors:
Consumer awareness of Olympic sponsors continues to be dominated
by a small group of Olympic stalwarts, with just over two-thirds
confirming the involvement of Coca-Cola (confirmed by 68%), McDonald's
(68%), and Visa (66%). Most other official Olympic sponsors were
distantly behind with less than half the awareness of the Big
Three: AT&T was closest (36% aided recall), followed by newcomer
Procter & Gamble (27%), General Electric (25%), Samsung (24%)
and Panasonic (21%). All other sponsors tested achieved less than
20% awareness. As Official Outfitter for the U.S. Olympic Team,
Nike (worn by U.S. athletes on the medal podium) achieved 52%
awareness, double that of Polo Ralph Lauren (worn by athletes
for the Opening and Closing Ceremonies) with 26%.
Not surprisingly, the same top trio of brands was listed for
respondents' choice of favorite Olympic commercials. Coca-Cola
headed the list, with 19% naming (unaided) Coke's "Snowball"
ad as their favorite. McDonald's ads featuring athletes eating
chicken McNuggets were named as a favorite by 11%, and a collection
of Visa commercials featuring various Olympic athletes were reported
as favorite by 7%.
The same trio of companies also led the pack for those, "Doing
the most to support the Olympic Games" (Coca-Cola- 19%,
Visa- 15%, McDonald's- 13%) and for those "Best showing
the spirit of the Olympics" (Coca-Cola- 18%, McDonald's-14%,
Visa- 11%).
Ambush marketing is alive and well at the Olympic Games:
Although total awareness of McDonald's sponsorship (68%) was
more than double that of Subway, Subway was still associated with
the Olympic Games by over one-fourth of the sample (26%). Subway's
use of Michael Phelps in advertising related to the Olympic Games
earned them some recognition: Nearly one-half (49%) claimed to
have seen the Phelps ad; Among those seeing the ad, 79% believed
that "Subway supports the U.S. Olympic team",
and 64% agreed that "Subway embodies the spirit of the
Olympics".
Although not quite as visible, Verizon, an official sponsor of
U.S. Speed Skating (but not an official sponsor of the U.S. Olympic
Team or the Vancouver Games) , also earned a level of Olympic
association. 42% confirmed that they had seen Verizon's ads using
speed skaters. An overwhelming majority of those seeing the ad
(83%) believed, "Verizon supports the U.S. Olympic team",
and almost two-thirds (64%) indicated that "Verizon embodies
the spirit of the Olympics". By comparison, just 35%
claimed to have seen official U.S. Olympic Team sponsor AT&T's
ad with snowboarder Gretchen Bleiler riding through outer space;
Among those seeing the AT&T ad, a nearly identical 86% believed
"AT&T supports the U.S. Olympic team",
and 77% agreed that "AT&T embodies the spirit of
the Olympics".
The Olympic Games are not seen as an overly commercial
event, and there is a respectable level of support for Olympic
sponsors:
Over two-thirds of Olympic viewers in this study (67%) reported
the level of commercialism associated with the Olympic Games to
be "Acceptable"; 27% believed it to be "Over-commercialized".
These results are virtually unchanged from data collected during
the Beijing Olympics, where 26% reported the Games to be "Over-commercialized".
In a favorable nod toward sponsors, 60% indicated that they are
"Very" or "Somewhat" interested in knowing
who the sponsors of the Olympics are, and almost one-third (30%)
reported that compared to the last time they watched the Winter
Games, their overall reaction to corporate sponsorship is "More
positive" than it was before; 62% claimed that it has remained
the same.
Moreover, the majority (55%) agreed "Very much" or
"Somewhat " with the statement, "Corporate
sponsorship of the Olympics, in order to keep the events going,
is more important now than ever". A majority (54%) also
agreed "Very much" or "Somewhat" with the
statement, "Corporate sponsorship of the U.S. Olympic
team, in order to keep U.S. athletes competitive, is more important
now than ever".
Just like sponsors, there are a "Big three"
in terms of favorite Winter Olympic sports and most familiar /
most admired athletes, but the leading preferred sports aren't
delivering the top stars:
Figure skating (51%), snowboarding (34%), and ice-hockey (32%)
led the race for Winter Olympic events that U.S. fans are most
passionate about, with all others mentioned by fewer than one-quarter
of the sample.
But in a twist, the most familiar athletes hailed from less popular
sports: Using a scale of 1-10 where one means "Not familiar
at all" and 10 means "Very familiar", Apolo Ohno
(short track speed skating) headed the list (with 64% assigning
ratings of 7 -10). Shaun White (snowboarding half-pipe) followed
closely, with 62%. Skier Lindsey Vonn was the top recognized female
athlete (50%), beating Bode Miller on the familiarity scale (44%).
Rounding out the top-five was speed skater Shani Davis, with 41%.
[Figure skating gold medallist Evan Lysacek earned familiarity
ratings among just 36% of the sample, and was matched by teammate
Johnny Weir, also 36%.]
And who takes the gold for being the most admired athlete from
the Winter Games?
Apolo Ohno and Shaun White shared the podium, with each being
mentioned by 27% of the sample. Lindsey Vonn followed with 13%,
with all other athletes named being mentioned by roughly 5% or
less.
NBC gets a gold medal from viewers of the Olympic Games:
Over one-third (34%) of Olympic viewers surveyed reported that
they had a higher interest in the 2010 Vancouver Games than they
did for the 2006 Games in Torino (53% reported the same level
of interest), and almost two-thirds (63%) gave NBC scores of 7-10
on a 1-10 scale of "Excellence" for overall coverage
of the Games. The top scoring elements were "Level of advanced
technology used to visually present the sports" (64% posting
ratings of 7-10), followed by "Anchor host Bob Costas"
(60%).
The USOC versus Scotty Lago: The jury of public opinion
is split:
Snowboarder Scotty Lago, (whose picture was unceremoniously posted
on the Internet allowing a young woman to kiss his bronze medal
below his waist) was seen as given a bum deal by leaving the Olympic
Games after the incident, with 51% indicating that the U.S. Olympic
Committee over-reacted to the incident. 44% believed that the
Olympic Committee took the appropriate actions, and 6% reported
that the USOC was "Not harsh enough".
About the Research Methodology:
Performance Research conducted this study online among a national
random sample of American consumers provided by Survey Sampling
International, aged 18-65, during each night of the Vancouver
Winter Olympic Games. A total of 514 respondents were included
in this study. All respondents were screened to have been watching
the Olympic Games, either on television or online; The average
number of nights watched at the time of interviews was 5.
The margin of error for this sample is no
more than +4%.
About Performance Research:
Performance Research (Newport,
Rhode Island) is the world's leader in consumer research and evaluation
for the sponsorship industry. Founded in 1985, the company has
taken the leading role in understanding the marketing impact of
sponsorship, as well as the phenomenon of emotional triggers and
passion points among sports and arts enthusiasts.
This is the tenth continuous tracking study
by Performance Research on Olympic sponsorship, with the first
series beginning in 1992 (Albertville and Barcelona).
Performance Research's consulting and evaluation
work affects nearly $800 million worth of corporate sponsorship
investments each year. Custom studies include on-site event surveys,
telephone interviews, online surveys, and in-depth qualitative
focus groups that explore the marketing impact of sponsorship
/ advertising from the consumer perspective.
About Survey Sampling International:
Survey Sampling International is
the premier global provider of sampling solutions for survey research.
SSI offers access to more than 6 million consumer and business-to-business
research respondents in 72 countries via Internet, telephone,
and mobile. Additional client services include custom profiling,
survey programming and hosting, data processing, sampling consulting,
and survey optimization.
SSI serves more than 1,800 clients worldwide, including 48 of
the top 50 research organizations. Founded in 1977, SSI has an
international staff of 400 people representing 50 countries and
36 languages. The company has 17 offices in 15 countries to locally
support your global sampling needs.
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